EXPERIENCE

Tyrula

Account Manager, Business Strategy

Promoted to Account Manager overseeing client relationships and delivery across multiple concurrent government and healthcare projects, managing a team of 10+ and reporting directly to senior leadership.
Serve as primary point of contact for FDA client engagement, leading Strategy & Operations as Senior Analyst on a project requiring active public trust clearance; bridging regulatory requirements with agile delivery frameworks.
Drive account growth strategy by identifying expansion opportunities, managing SOW renewals, and aligning delivery roadmaps with client objectives across healthcare and federal verticals.
Lead cross-functional collaboration across engineering, analytics, and design teams using Jira, Confluence, and SharePoint to ensure on-time delivery and transparent project tracking.

Project Manager, Business Strategy

Led ACHA's web application development, overseeing the integration of Power BI and ADF to deliver real-time data visualization to 900+ institutions. Achieved a 20% increase in data access efficiency through innovative solutions and proactive stakeholder engagement.
Promoted to Project Manager after three months, scaling teams from 3 to 10 members and managing cross-functional teams through Agile methodologies. Delivered multiple project phases on time, aligned with executive goals, while mentoring 3 interns through a 10-week program, resulting in their return for winter placements.
Pioneered Machine Learning courses and AI governance, leading organization-wide data ethics training and successfully piloting Microsoft Copilot, increasing employee proficiency by 30% and establishing a robust AI policy.
Established Agile project management processes, improving project turnaround by 25%, driving consistent launches, and streamlining team collaboration. Regularly conducted sprint planning, retrospectives, and budget forecasting.
Spearheaded strategic initiatives by facilitating discussions with ACHA's CEO and senior leadership on AI-driven solutions and financial planning for the upcoming fiscal year, positioning the project for future scalability and innovation.
Expanded project team capacity by fostering a culture of mentorship and growth, coaching new hires on role transitions, salary negotiations, and career development. Successfully mentored a new employee through a significant career shift, resulting in a 10% pay increase and a move to federal contracting.
Led internal tech initiatives by developing and delivering company-wide machine learning courses, focusing on data ethics and promoting responsible AI use. Initiated several lunch-and-learn sessions to drive awareness and adoption of cutting-edge AI technologies.

Washington Nationals - E15 Group: Compass Group

Senior Analyst, Strategy & Operations

Led discussions and directed business decisions regarding F&B sales, pricing models, and quality assurance, improving profit margin by 15% over one full capacity season
Single-handedly pioneered and developed a PowerApps mobile application to simplify, expedite, and visualize resource allocation. This tool, currently piloted at multiple locations, is scheduled for company-wide adoption
Automated aggregation of unstructured data with millions of records from multiple Point-of-Sales sources, reducing reporting man hours by 80%
Published Tableau dashboards consuming aforementioned aggregated data to streamline senior leadership overview for financial and operational strategy
Directly engaged with clients and partners through monthly cadence meetings, delivering data-packed presentations with proposals to improve business Per-Cap, and iterating through objective feedback
Mentoring intern for Washington Commanders over 2022 season, overseeing their growth to management of multiple properties, and a potential full-time role post graduation

Accenture

Associate Software Engineer

Automated AutoCAD triage efficiency by 30% in a new labour intensive project by creating a centralized dashboard
Improved reporting efficacy by 90% using macros with Python to collect team status then creating presentations
Operated within an SDLC Agile environment with daily stand-ups, weekly meetings, and diverse iterations; successfully mentored over 60 recruits that oversaw with the project for over a year